Hi,
We have recently upgraded from SAP Crystal Server 2011 to SAP Crystal Server 2013 SP06.
Since upgrading we have been unable to view reports from the BI Launch Pad. The Launch Pad starts fine and displays the correct reports and folders but you cannot view a report from it. You can RIGHT-CLICK and get the options to view or view properties but after selecting these options a progress bar appears but nothing is ever displayed.
The reports can be successfully viewed from the CMC.
Any help appreciated.
Cheers,
Sean