I stumbled upon a really weird one this week. One (yes only ONE) of our testers/users is reporting that when they click on "input help" fields which launch a pop-up search window, the "screen goes dark and nothing happens". Watching them remotely, it looks as if the "screen goes dark" is when the main application window is darkened as a modal dialog pop-up overlays it and is highlighted (focused). However, the pop up never displays. I tried to duplicate this and everything works fine for me. I even tried turning on/off the built in pop-up blocker and that had no effect. This just started happening to them as well because they never hit this before and had been running these applications a lot. I checked for an OSS notes and found nothing. Has anyone come across this before?
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