Hi,
I am trying to get rid of hundreds/thousands of printed invoices since we are now able to invoice my customers via courtesy emailing directly. Everything works fine but I want to know if there are ways to stop the paper invoices to be printed as well.
Unfortunately not all customers use the means of e-billing so I am looking for a case by case option for agents to use.
When creating a sales document, an email address is filled in in the header data "Courtesy Invoice Email ID" (lang EN). This will trigger the invoice to be send directly to the provided email address. To stop sending the paper invoice automatically to the bill-to we use the "Additional data A" tab to set the invoice type. We always use "Inhouse Detail" to stop this from sending to customers. Unfortunately all invoices are still printed out locally, even the ones that do not need to be printed.
As you can understand this cost a lot of paper and this should not be the case.
Does anyone know of an option to stop these invoices from being printed locally?
ALL non courtesy invoices still needs to be printed locally, only the emailed ones need to be stopped.
Thanks in advance.
Ronald
ps. If more info is needed, please let me know.